What makes two people click or clash? Why do you struggle to capture that one person’s attention on the most important business decisions? How can you, as a leader, make or break team potential? Back by popular demand following its success at Deloitte’s 2019 Family Office Symposium in London, this session introduces Deloitte’s Business Chemistry® behaviour preference framework which provides a simple yet powerful way to understand how others prefer to work and engage, and how to flex your own style accordingly. The session offers practical guidance and insights into what makes people tick and what ticks them off, how some interactions unlock potential while others shut people down, and how to create a work environment where all types of people excel, even if they have conflicting perspectives, preferences and needs.

Speakers

• Michelle Osry, Family Enterprise Consulting Lead Partner, Deloitte Canada
• Jessica Dooley, Head of Business Chemistry, Deloitte UK